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Accessibility Statement

Last Updated: December 2025

A Legal Disclaimer

Alpha Omega Utility Services (“AOUS”, “we”, “our”, “us”) is committed to ensuring that our website, services, forms, and digital content are accessible to all individuals, including people with disabilities. We strive to follow best practices and recognized guidelines to provide an inclusive, user-friendly experience for every visitor.

1. Our Commitment

AOUS aims to meet or exceed the requirements of:

  • Americans with Disabilities Act (ADA)

  • Section 508 of the Rehabilitation Act

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

We regularly review and update our website to improve accessibility for all users.

2. Measures We Take

To support accessibility, AOUS:

  • Designs pages with clear structure and readable fonts

  • Uses alt text for images

  • Ensures proper color contrast where possible

  • Provides keyboard-friendly navigation

  • Tests forms for compatibility with assistive technologies

  • Labels form fields clearly, including Storm Roster fields such as CDL numbers, IBEW card information, and file uploads

  • Works to ensure compatibility with screen readers and modern browsers

3. Accessibility of Our Forms and Services

3.1 Contact Forms

Our contact forms are designed so users can submit inquiries without barriers.

3.2 Storm Roster Submission

We strive to make the Storm Roster form accessible by:

  • Providing descriptive labels for each required field

  • Supporting document uploads (Driver’s License, Medical Card, Paid Dues Receipt)

  • Ensuring compatibility with assistive technologies when possible

  • Allowing users to request alternative submission formats if needed

If you experience difficulty completing the form, we offer alternative submission options (see Section 5).

4. Ongoing Improvements

If you experience any difficulty accessing content or completing a form on our website, we are here to help.

You may request assistance or alternate ways to access any service by contacting us:

Alpha Omega Utility Services
Administrative Offices
P.O. Box 635
Boyne City, MI 49712
Phone: 517-499-9936
Email: [insert your email]

We will respond as quickly as possible and provide solutions such as:

  • Phone-based assistance

  • Email submissions

  • Alternate document delivery methods

  • Manual form submission support

5. Requesting Assistance or an Accommodation

We continually evaluate and update our website to improve accessibility.
As we add new pages, media, or forms, accessibility remains a top priority.

Despite our best efforts, some content may not yet fully meet WCAG 2.1 guidelines. We are committed to correcting any issues brought to our attention.

6. Feedback

We welcome accessibility feedback.
If you encounter any accessibility barriers, please let us know so we can address them promptly.

7. Third-Party Content

Our website may include third-party links or embedded media. While we do our best to ensure accessibility, we cannot control the accessibility of outside websites or services.

8. Commitment to Continuous Accessibility

Accessibility is an ongoing effort for AOUS.
We are dedicated to maintaining a website that is accessible, usable, and inclusive for all visitors, including those using assistive technologies such as:

  • Screen readers

  • Screen magnifiers

  • Voice recognition software

  • Alternative input devices

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