Alpha Omega Utility Services (“AOUS”, “we”, “our”, “us”) is committed to ensuring that our website, services, forms, and digital content are accessible to all individuals, including people with disabilities. We strive to follow best practices and recognized guidelines to provide an inclusive, user-friendly experience for every visitor.

1. Our Commitment

AOUS aims to meet or exceed the requirements of:

The Americans with Disabilities Act (ADA);
Section 508 of the Rehabilitation Act;
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

We regularly review and update our website to improve accessibility for all users.

2. Measures We Take

To support accessibility, AOUS:

Designs pages with clear structure and readable fonts;
Uses alt text for meaningful images;
Ensures proper color contrast where possible;
Provides keyboard-friendly navigation and a “skip to content” link;
Tests forms for compatibility with assistive technologies;
Labels form fields clearly, including storm roster fields such as CDL numbers, IBEW card information, and file uploads;
Works to ensure compatibility with screen readers and modern browsers.

3. Accessibility of Our Forms and Services

3.1 Contact & Registration Forms

Our contact and program-registration forms are designed so users can submit inquiries and enroll without barriers.

3.2 Storm Roster Submission

We strive to make the storm roster form accessible by:

Providing descriptive labels for each required field;
Supporting document uploads (Driver’s License, Medical Card, Paid Dues Receipt);
Ensuring compatibility with assistive technologies when possible;
Allowing users to request alternative submission formats if needed.

If you experience difficulty completing any form, we offer alternative submission options — see Section 4.

4. Requesting Assistance or an Accommodation

If you experience any difficulty accessing content or completing a form on our website, we are here to help. You may request assistance or an alternate way to access any service by contacting us:

Alpha Omega Utility Services — Administrative Offices
P.O. Box 635, Boyne City, MI 49712
Phone: 517-499-9936
Email: info@aoutilityservices.com

We will respond as quickly as possible and can provide solutions such as phone-based assistance, email submissions, alternate document delivery methods, and manual form-submission support.

5. Ongoing Improvements

Accessibility is an ongoing effort. We continually evaluate and update our website as we add new pages, media, and forms, and as standards and technologies evolve. We welcome your feedback on how we can improve the experience for everyone.

Accessibility Statement